At this company, a distributor of office supplies and furniture, repetitive high-volume tasks were eating hours every week and leaving revenue on the table. We did not “digitalise” them — we compressed them. Here is what it produced, measured.
The company was not short on expertise. It was short on time. Like any distribution SME, its team repeated tasks every week that were individually low-value but very high in volume: tracking down product references, answering public tenders, following up with the right customers. Necessary work, slow, and never finished.
No sweeping transformation programme, no six-figure platform. One simple loop, repeated on every task that bleeds time.
Identify the repetitive, high-volume task that eats hours for little cognitive value.
Build a bespoke assistant, plugged into the company’s real data, that does the bulk of the work.
Compare the AI’s output against the human expert’s. A number, not a promise.
A salesperson receives “quote for 5 ergonomic chairs + 2 pedestals for the town hall of X”. Previously this meant digging through the catalogue by hand. The assistant finds the catalogue codes on its own, from plain language, and flags whatever it is not sure about. Measured against quotes validated by the in-house expert: 83.9% accuracy, without missing a single line that needed manual handling.
Catalogue of 20,330 items Semantic search + AI validationFrom a simple sales export, the assistant spots the customers who are dropping off — not those who simply bought once, but the real signals. It surfaced €186,000 of at-risk revenue across 545 customers, ranked the 185 priority accounts, and prepared 296 follow-up drafts personalised and ready to review. All inside an interactive dashboard.
Interactive dashboard 296 follow-ups in under a secondA tender means hundreds of lines to price and a go/no-go call to make. The assistant matches every line against the catalogue, calculates the coverage rate, researches the contracting authority online, assesses the environmental score and returns a clear verdict per lot. On a supplies tender for a local authority: 671 lines processed across 2 lots, in a single pass.
This company is not unusual. Any business that distributes, quotes or handles tenders carries the same invisible chores. What changes from one to the next is the catalogue and the tools — not the method.
Plugged into your real data, your vocabulary, your customers. Not a generic piece of software.
We measure the output against your expert. If it does not hold up, you see it straight away.
AI prepares, your teams approve. No blind automation, no loss of control.
A first useful assistant within weeks, on one well-chosen chore. Not a year-long project.
We pick one. We build the assistant. We measure what it saves you — and you decide what comes next.